Additional Services Offered for Clients
Disputing and removing any inaccurate or incorrectly coded accidents/tickets.
There are times the insurance company will code an accident incorrectly in the insurance companies' system that is reporting to LexisNexis causing the insureds rates to be increased. When a loss is not the insured's fault, and the accident is processed through a subrogation claim the accident originally coded as at-fault should then be recoded to not-at-fault. The changing of the coding of an accident occurs once the insurance company has recouped the money they originally paid out. We have seen a $0 payout, which can cause insured's insurance rates to be increased. We work with LexisNexis and the insurance companies to get the accident adjusted appropriately so that it doesn't negativity impact our client's insurance rates.
We assist our clients throughout the claims process.
We assist all of our clients with every claim and fight for them if things happen to go sideways. We speak to each insured helping to keep them calm and ensuring that they understand their rights as a claimant. We provide guidance on what they can expect throughout the claim process. We work to gather all information necessary to file the claim with the appropriate insurance company. Information such as ordering the police report, gathering photos of damage, and contact information from the other parties involved. Once the claim is filed, we provide the claim number and adjuster information, if available, so that our client knows who they can expect to be speaking to and if they have additional questions for their adjuster, they can reference their claim number. If the client indicates to us that the claim isn't going as they expected, we gather further information from them and contact the adjuster directly to understand what has occurred and identify how we should move forward.
We have a direct login with the Indiana BMV.
We are able to submit Certificates of Compliance, SR22's, and SR50's directly to the BMV. We understand the importance of compliance with the Indiana BMV in regard to rules, regulations, and state laws in order to maintain a valid license. By having a direct login to the BMV, we are able to save our clients time and provide them piece of mind that the appropriate form was submitted accurately and in timely manner, which they need to keep a valid license. We understand that the state of Indiana requires proof of insurance (Certificate of Compliance) once an accident or citable offense takes place. As soon as our client's notify us, we immediately submit the proof of financial responsibility because we understand that many Hoosiers have received suspended licenses because proof of financial responsibility was not processed within the time constraints required by the state law.